{"id":1524,"date":"2015-02-25T10:06:20","date_gmt":"2015-02-25T09:06:20","guid":{"rendered":"https:\/\/www.electrogrup.es\/?p=1524"},"modified":"2018-02-02T12:16:06","modified_gmt":"2018-02-02T12:16:06","slug":"index-davaries-flota-lloguer-electrogrup","status":"publish","type":"post","link":"https:\/\/www.electrogrup.es\/ca\/index-davaries-flota-lloguer-electrogrup\/","title":{"rendered":"\u00cdndex d&#8217;avaries flota lloguer Electrogrup"},"content":{"rendered":"<p><span id=\"result_box\" lang=\"ca\"><span class=\"hps\">Publiquem<\/span> <span class=\"hps\">per al<\/span> <span class=\"hps\">conocimeinto<\/span> <span class=\"hps\">dels nostres<\/span> <span class=\"hps\">clients<\/span><span>,<\/span> <span class=\"hps\">les<\/span> <span class=\"hps\">avaries<\/span> <span class=\"hps\">i incidents que<\/span> <span class=\"hps\">hem<\/span> <span class=\"hps\">registrat durant l&#8217;any<\/span> <span class=\"hps\">2012<\/span> <span class=\"hps\">en els nostres<\/span> <span class=\"hps\">equips en<\/span> <span class=\"hps\">lloguer<\/span><span>.<\/span><br \/>\n<span class=\"hps\">Les dades<\/span> <span class=\"hps\">s\u00f3n<\/span> <span class=\"hps\">recollides i tractades<\/span> <span class=\"hps\">en uns<\/span> <span class=\"hps\">indicadors<\/span> <span class=\"hps\">establerts dins<\/span> <span class=\"hps\">del nostre Sistema<\/span> <span class=\"hps\">de Gesti\u00f3<\/span> <span class=\"hps\">de la Qualitat<\/span><span>.<\/span><br \/>\n<span class=\"hps\">Entenem<\/span> <span class=\"hps\">com<\/span> <span class=\"hps\">avaria<\/span> <span class=\"hps\">o incident<\/span><span>,<\/span> <span class=\"hps\">qualsevol trucada<\/span> <span class=\"hps\">del client<\/span> <span class=\"hps\">reclamant una<\/span> <span class=\"hps\">anomalia en el<\/span> <span class=\"hps\">funcionament del seu<\/span> <span class=\"hps\">grup<\/span> <span class=\"hps\">electrogen<\/span> <span class=\"hps\">llogat<\/span><span>.<\/span> <span class=\"hps\">Totes<\/span> <span class=\"hps\">aquestes<\/span> <span class=\"hps\">reclamacions<\/span><span>,<\/span> <span class=\"hps\">s\u00f3n<\/span> <span class=\"hps\">resoltes<\/span> <span class=\"hps\">en el mateix<\/span> <span class=\"hps\">moment<\/span><span>,<\/span> <span class=\"hps\">durant<\/span> <span class=\"hps\">les<\/span> <span class=\"hps\">24<\/span> <span class=\"hps\">hores<\/span> <span class=\"hps\">i<\/span> <span class=\"hps\">amb disposicions<\/span> <span class=\"hps\">immediates<\/span><span>.<\/span> <span class=\"hps\">Els temps<\/span> <span class=\"hps\">de resposta<\/span> <span class=\"hps\">s\u00f3n<\/span> <span class=\"hps\">anotats<\/span> <span class=\"hps\">i<\/span> <span class=\"hps\">analitzats<\/span> <span class=\"hps\">tamb\u00e9 dins<\/span> <span class=\"hps\">del SGQ.<\/span><br \/>\n<span class=\"hps\">Els<\/span> <span class=\"hps\">resultats<\/span> <span class=\"hps\">durant<\/span> <span class=\"hps\">tot l&#8217;any<\/span> <span class=\"hps\">2012 s\u00f3n<\/span> <span class=\"hps\">0,34<\/span> <span class=\"hps\">incidents<\/span> <span class=\"hps\">per cada<\/span> <span class=\"hps\">100<\/span> <span class=\"hps\">dies de lloguer<\/span> <span class=\"hps\">dels nostres grups<\/span> <span class=\"hps\">electr\u00f2gens<\/span><span>,<\/span> <span class=\"hps\">\u00e9s a dir<\/span><span>,<\/span> <span class=\"hps\">cada<\/span> <span class=\"hps\">1000 dies<\/span> <span class=\"hps\">de treball dels nostres<\/span> <span class=\"hps\">equips s&#8217;han<\/span> <span class=\"hps\">produ\u00eft<\/span> <span class=\"hps\">3,4<\/span> <span class=\"hps\">incid\u00e8ncies<\/span><span>.<\/span><br \/>\n<span class=\"hps\">Encara que estem<\/span> <span class=\"hps\">satisfets<\/span> <span class=\"hps\">amb aquests<\/span> <span class=\"hps\">resultats<\/span><span>,<\/span> <span class=\"hps\">seguim<\/span> <span class=\"hps\">treballant<\/span> <span class=\"hps\">amb<\/span> <span class=\"hps\">l&#8217;objectiu<\/span> <span class=\"hps\">de mantenir i<\/span> <span class=\"hps\">fins i tot reduir<\/span> <span class=\"hps\">aquests<\/span> <span class=\"hps\">valors<\/span><span>.<\/span><\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Publiquem per al conocimeinto dels nostres clients, les avaries i incidents que hem registrat durant l&#8217;any 2012 en els nostres equips en lloguer. Les dades s\u00f3n recollides i tractades en uns indicadors establerts dins del nostre Sistema de Gesti\u00f3 de la Qualitat. Entenem com avaria&#8230;<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[129],"tags":[],"class_list":["post-1524","post","type-post","status-publish","format-standard","hentry","category-noticias-ca"],"_links":{"self":[{"href":"https:\/\/www.electrogrup.es\/ca\/wp-json\/wp\/v2\/posts\/1524","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.electrogrup.es\/ca\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.electrogrup.es\/ca\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.electrogrup.es\/ca\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.electrogrup.es\/ca\/wp-json\/wp\/v2\/comments?post=1524"}],"version-history":[{"count":1,"href":"https:\/\/www.electrogrup.es\/ca\/wp-json\/wp\/v2\/posts\/1524\/revisions"}],"predecessor-version":[{"id":15734,"href":"https:\/\/www.electrogrup.es\/ca\/wp-json\/wp\/v2\/posts\/1524\/revisions\/15734"}],"wp:attachment":[{"href":"https:\/\/www.electrogrup.es\/ca\/wp-json\/wp\/v2\/media?parent=1524"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.electrogrup.es\/ca\/wp-json\/wp\/v2\/categories?post=1524"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.electrogrup.es\/ca\/wp-json\/wp\/v2\/tags?post=1524"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}